Privacy Policy
At PikClick, we are committed to respecting and safeguarding your personal information. This Privacy Policy outlines how PikClick ("we", "us", or "our") collects, uses, and protects your information across our website and services.
1. Information We Collect
We collect information necessary to fulfill orders and provide a seamless marketplace experience:
- Account Data: Name, email address, phone number, and password when you register an account.
- Order Information: Shipping and billing addresses, contact phone number, items ordered, and transaction records.
- Payment Data: Payment transaction references and status. We do not store sensitive credit or debit card numbers on our servers; payments are processed securely through certified payment gateways.
- Usage & Device Data: IP address, browser type, operating system, pages visited, and interaction data collected through cookies and server logs.
2. How We Use Your Information
We use collected data for legitimate business purposes, including:
- Processing and delivering your orders, sending order updates, and handling customer service inquiries.
- Facilitating secure payment processing and verified refund requests.
- Preventing fraudulent transactions and ensuring platform security.
- Sending service notifications and policy updates.
3. Information Sharing
To deliver your purchases, necessary order details (name, delivery address, phone number, and items purchased) are shared with the relevant marketplace sellers and logistics partners. We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We implement technical and organizational security measures to protect your data against unauthorized access, loss, or misuse, including SSL/TLS encryption for all website communications.
5. Cookies
We use cookies to maintain your shopping cart, preserve session state, and understand site usage. For more details, please see our Cookie Policy.
6. Your Rights & Choices
You can access, update, or correct your personal profile information anytime through your account dashboard. You may also contact our support team to request assistance regarding your personal data.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact our privacy team:
PikClick
715 Shukrwar Peth, Near Ajoba Ganpati, Solapur, Maharashtra – 413002
Phone: 9763063092
Email: pikclickpvtltd02@gmail.com